Just a reminder that as per the emails sent out, CP1 and XN7 are currently down as the rack is being relocated to Spectrum house.
This started at 22.00 and we expect it to be completed by 00.00
Update: This has been completed. Both servers are online and stable. Many thanks to our onsite staff for their speedy work!
XN7 has crashed again.
We are simply going to replace the entire machine now as we have had enough of it.
We are currently building one up from Stock and will be racking it up ASAP.
More Info will come once we have it.
UPDATE: This server has now been replaced and all VPS migrated across to the new server.
We have been alerted by our monitoring systems that at 1:07am either lost connectivity or crashed.
We are looking into this and will post updates here as and when we have them.
UPDATE 2: This is now booted back up again and VPS are booting. We will be monitoring this very closely over the next few hours.
UPDATE: We have requested KVM from the DC to find out whats going on however they seem to, very annoyingly, be on a go slow tonight.
XN5 seems to have crashed, currently getting some remote eyes to see what the situ is.
Update: This is now online and running, VPS are starting up.
cp1 has crashed and is being investigated
UPDATE: This is now booting back up however it is currently FSCK’ing so it may take a few minutes before its back up and accessable again
UPDATE 2: Unfortunatley the FSCK failed on this machine, leaving us with an unbootable operating system and a dirty filesystem. We have been working through the night to get this tidied up manually and the server is now online. We are just running a few checks but as far as I can see everything is intact including everyones data 
We are very sorry for the extended downtime this has caused, stability is one of the main reasons for migrating to a new hardware base, as mentioned in a recent email to all customers on this machine. If you notice anything strange please open a ticket, and we will be working through issues as quickly as possible starting in the order submitted.
Update 3: This has now been resolved and we have moved everyone to a new machine. If you have any lingering issues please open a ticket.
We are aware of issues affecting the above servers, we are working on it and hope to get it resolved shortly.
More info will be posted here once we have it.
UPDATE : This has now been tracked down to us a Power Failure. We are waiting on a Full RFO however servers are now booting back up
We have been alerted to issues on our UK DC1 network, we are looking into this now and will post updates here as and when we have them.
UPDATE: Things are starting to look better now however we will be monitoring this very closely for the next few hours
While servers are not down, some users are currently seeing intermittent packet loss on the UK network. We are currently working with onsite staff to resolve this.
Update: Datacentre techs seem to be on a go-slow this morning, they are looking at it now however. Will update once we have more information.
Update 2: This appears to be multiple large inbound DDoS attacks as a result of the DirectAdmin/Roundcube exploit. If only people kept their servers upto date… We are working to tidy this up as soon as possible.
Update 3: This should now be fully resolved. If you are still having issues please open a support ticket.
We have upgraded cp1 to CentOS 5.3 and as this includes a new kernel it requires a quick reboot.
Update: This has been completed and services are coming back online.
CP1 which also hosts our main website is currently facing some issues. Waiting for onsite techs at the DC to check.
Update: This is now up and running.